When i received the wrong goods, Customer Service went above and beyond. Taylor really wowwed me. That is a Dominos Pizza term, where i once managed the Concord, NH store. We always strove to "WOW" our customers, especially when we erred. Both products that i have received truly attract and satisfy my birds, squirrels and bear. Yes, especially my young, lame, female black bear. JCS Wildlife out classes their competition by far. Thanks JCS Team!!